Loan Officer (Customer Service) – Yishun Branch

Lending Bee Pte Ltd

Job Function:

The Branch Officer is responsible for attending to walk-in customers, including working with business partners and upholding exceptional customer service.

Responsibilities:

  • To provide customer service at exemplary levels while upholding the professional image of the company.
  • To be proactive and initiative to ensure a pleasant experience for the customers during their appointment.
  • To provide clear and coherent explanation of contract terms, products and details to customers.
  • To assist customers with their loan applications.
  • To answer customers’ queries and to explain loan procedures over the phone.
  • To assist with clients account management, along with accurate and careful data entry of customer details.
  • To help in administrative duties such as photocopying and filing when necessary.

Requirements:

  • Entry level with right skill set.
  • No experience required.
  • Friendly and positive attitude
  • Excellent communication skills
  • Able to speak proficiently in both English and Mandarin (to liaise with Mandarin speaking customers)

Career Benefits:

  • Attractive salary and team incentives.
  • Quarterly team building activities.
  • Incentives will be given for meeting KPIs.
  • Highly accessible place of work near MRT, with close proximity to the heart of the city.
  • Comprehensive on the job training will be provided.

Interested applicants may send in your application along with an updated copy of your resume & our Talent Acquisition Team will get in touch with you.

Working Hours:
11am – 8pm | Mon – Saturday
10am – 7pm | Sunday

Employer questions

Your application will include the following questions:
  • Which of the following statements best describes your right to work in Singapore?
  • What’s your expected monthly basic salary?
  • Are you available to work on weekends or public holidays?
  • Which of the following languages are you fluent in?

To apply for this job please visit sg.jobstreet.com.

Author: traffic